
There are tight restrictions around the prescribing of certain natural therapies in Australia.
However, eligible patients can access these medicines if deemed appropriate by an authorised healthcare professional.
Visit the Therapeutic Goods Administration (TGA) website for more information.
You can either call us on +61 7 4803 3016, or email us on info@valentius.com.au.
You can complete our free eligibility consult below to see if our services may be appropriate for your condition.
Whether you are serving or ex-serving, know that we are a community that helps each other out. Please reach out to a mate for help if you need it. YOU ARE NOT ALONE.
If you are in need of immediate mental health counselling, you can call crisis support organisations on their 24/7 confidential helplines, such as Open Arms on 1800 011 046, or Lifeline on 13 11 14.
We work with the Department of Veteran Affairs to help navigate the process for eligible patients.
Eligibility and care pathways are determined following assessment by qualified healthcare professionals.
Our team can assess and discuss your eligibility. Book in your screening appointment today.
Valentius provides Australian clinician-led healthcare services for eligible veterans across Australia, including those in rural and remote areas.
Our team offers consultations to assess individual needs, discuss appropriate care pathways, and assist with navigating relevant DVA processes where applicable.
A GP referral is not required. However, we do request relevant medical information so our clinical team can conduct an appropriate assessment.
The initial screening appointment at Valentius is free. Ongoing consultations are bulk billed for DVA card holders. Eligibility for DVA-funded care depends on the type of DVA card held and is assessed on a case-by-case basis by the Department of Veterans’ Affairs.Gold Card holders may be eligible for full funding, while White Card holders’ funding is subject to DVA approval based on their accepted conditions. This may result in partial or full funding.Valentius provides screening and consultation services for eligible DVA card holders and can assist with navigating relevant DVA processes. Funding decisions are subject to clinical assessment and DVA approval.
In Australia, access to certain therapies and related medicines is regulated to support patient safety. Consulting a qualified healthcare professional enables an individual assessment of suitability based on medical history, clinical considerations, and current regulations.
Products supplied through regulated pathways must meet established quality and manufacturing standards. Medical oversight also supports appropriate dosing, monitoring of responses, and ongoing clinical review where required.
Products obtained outside regulated channels may not meet Australian quality standards.
Some natural therapy options and related medicines may be associated with side effects in certain individuals. All medicines carry potential risks as well as benefits, and effects can vary depending on the specific product, dosage, and a person’s individual health circumstances.
An authorised healthcare professional will discuss relevant considerations during a consultation - including possible side effects, contraindications, and interactions with other medicines - to determine whether any option may be appropriate.
There are different types of natural therapy options, and some may not be suitable for everyone. If any of the following apply, it is important to discuss them with an authorised healthcare professional during a consultation:There are different kinds of natural therapies, and some or all may not be suitable for your symptoms. If any of the following apply to you, please discuss with our Valentius team:
These factors do not automatically exclude someone from discussing therapy options but are considered as part of an individual clinical assessment. Suitability is determined on a case-by-case basis following consultation with a qualified healthcare professional.
Yes, you can reschedule or cancel your appointment up until 48 hours before your appointment time to cover costs and ensure appointments stay available for patients that need them.
Valentius works with multiple Australian pharmacies to support eligible DVA patients nationwide.
Where a clinician determines that a prescription option is appropriate, dispensing is arranged through a participating pharmacy. Medications may be dispatched via delivery services, with delivery costs covered in accordance with applicable program arrangements.
Delivery timeframes can vary depending on location, pharmacy availability, and courier services. Patients are generally advised to expect delivery within approximately 24 - 72 hours from dispensing.